These Terms & Conditions set out how d99 price operates your account, handles your transactions through Nagad and Bank Transfer, and what both sides are responsible for. Access to and use of this platform depends on your local law and the eligible regions we serve — read these terms before you open an account or place any activity.
Account holder obligations
Nagad & Bank Transfer rules
Eligible regions apply
Policy updates notified
POLICY POSTURE
How These Terms Work on d99 price
By creating an account on d99 price and using any part of the platform — whether that is the live casino, slots lobby, sportsbook, or your payment wallet — you are agreeing to operate within these Terms & Conditions. We reserve the right to update these terms when our services change, when payment processing rules shift, or when legal requirements in supported regions require it. When we make a material change, we will notify you through your registered account channel before the update takes effect. Your continued use of the account after a notified update counts as acceptance of the revised terms. If any part of the updated terms does not work for you, the right course is to stop using the account and contact our support team to close it properly. We do not apply changes retroactively to completed transactions. Payment activity processed through Nagad or Bank Transfer follows the rules in place at the time the transaction was submitted. Availability of all features depends on your local law and the eligible regions covered by the platform — we do not make representations about access in regions where service is restricted.
Nagad transaction terms
Bank Transfer conditions
Account wallet rules
Eligible region coverage
TERMS SCOPE
What These Terms Cover and What They Do Not
These Terms & Conditions apply specifically to your d99 price account and the activity you carry out through it. Understanding what falls inside and outside this policy helps you know where to look when a question comes up about a transaction, a game session, or a linked service.
Account Access
All login activity, account creation steps, identity verification, and session management on d99 price fall inside these terms. Your credentials are your responsibility; sharing them removes our ability to protect your account under this policy.
Transactions
Deposits and withdrawals processed through Nagad or Bank Transfer are governed by these terms alongside the conditions of the payment provider. We do not control processing timelines on the payment provider's side, but we apply our own transaction rules consistently.
Site Content
Game content delivered through our lobby — including titles from Microgaming, JDB, Joker, and PG Soft — is covered under these terms for access and fair use. Game mechanics and return information are shown only where the individual provider exposes them.
Third-Party Services
External links, payment gateway interfaces, and services operated by third parties are outside the scope of these Terms & Conditions. We are not liable for third-party policies; you should review their own terms directly when you interact with them.
YOUR ENTITLEMENTS
Practical Steps You Can Take Under This Policy
These Terms & Conditions are not only obligations — they also describe what you can do. Your account gives you a clear route to review your own transaction history, correct details that have changed, and raise questions directly with our team. If a deposit via Nagad or a Bank Transfer withdrawal does not appear correctly in your wallet, the transaction log inside your account is the first place to check — it shows submitted amounts, timestamps, and status. For personal details like your registered mobile number or linked payment method, the account settings section shows what we hold and gives you the path to request corrections. Any question about how your data or account activity is handled under this policy can be directed to our support team through the contact routes we publish. We do not require you to use a particular channel for policy questions, but written contact creates a record that helps us respond accurately.
Review Your Records
Your transaction history is available in the account dashboard at any time. Check it to verify Nagad deposits, Bank Transfer withdrawals, and any adjustments applied to your wallet.
Correct Account Details
If your contact details or linked payment method need updating, open the account settings page and follow the fields shown there. Verification steps may apply depending on what you are changing.
Raise a Policy Question
Questions about how these terms apply to your account can be sent through our published support routes. We respond to policy queries separately from general account help.
Request Account Support
If you need to request a change to your account status — including closure — contact support directly and state the reason. We will process it in line with the current terms and confirm by your registered contact method.
CONTACT ROUTES
How to Reach Us About These Terms
For any question about how these Terms & Conditions apply to your d99 price account, use one of the published contact routes below. We handle policy-related queries through the same channels as general account support, but flagging that your question is about terms helps us route it correctly.
Live Chat
Open the live chat widget from any page on the site to reach the support team directly. For terms questions, mention your account and the specific clause or transaction you are asking about.
Email Support
Send policy or account queries to our published support email address. Written contact creates a record we can refer back to, which is useful for terms clarifications or transaction disputes.
Account Help Centre
The help section inside your signed-in account covers common terms questions and links to the relevant policy clauses. Check there first — many answers about wallet rules and account obligations are already documented.
DATA & SECURITY
How We Handle Your Account Data Under This Policy
These Terms & Conditions describe not just what you agree to, but how d99 price manages the information tied to your account. We hold account data — including registered contact details and transaction records — for as long as your account is active and for the period required by applicable rules in the regions we serve. You can request information about what we hold by contacting support through the published routes.
Data Retention
We keep account and transaction records for the period required under these terms and applicable regional rules. Closed accounts do not disappear immediately — records are retained for the required period before deletion.
Cookie Use
We use cookies to maintain your session, remember device preferences, and keep you logged in across pages. Cookie settings can be managed through your browser; changing them may affect how the lobby and account pages load on your phone.
Account Security
You are responsible for keeping your login credentials secure. If you believe your account has been accessed without your permission, contact support immediately through the live chat or email route so we can act on it.
Policy Change Requests
If you want to request a correction to data we hold or ask a question about how this policy applies to your account, the support team handles those requests directly. We do not use an automated-only process for policy queries.
TERMS FAQ
Common Questions About These Terms
These questions cover what real account holders ask when they read through the Terms & Conditions on d99 price. If your question is not here, contact support directly.
Do I have to accept the Terms & Conditions to use d99 price?
Yes. Opening an account and using the platform — including the lobby, wallet, and any payment activity through Nagad or Bank Transfer — constitutes acceptance of these terms. If you do not agree, you should not proceed with account creation or continued use.
How will I know if the Terms & Conditions have changed?
We notify you through your registered account channel before any material change takes effect. Continued use of your account after a notified update counts as acceptance of the revised terms. Check the terms page directly if you want to review the current version at any time.
Are these terms different for Nagad versus Bank Transfer transactions?
The core account terms apply equally to both payment routes. However, each payment method also has conditions set by the provider on their side. d99 price applies its own wallet and transaction rules at account level; the payment provider's own terms apply at the gateway level.
Can I use d99 price if I am based in Bangladesh?
Access depends on your local law and whether your location falls within an eligible region we serve. We do not make representations about access in restricted areas. Check the eligibility conditions described in the account opening steps to confirm your situation.
What happens to my account data if I close my account?
We retain transaction and account records for the period required under these terms and applicable regional rules. Closure removes your active access, but records are held for the required retention period before deletion. Contact support to request details about what we hold.
How do I raise a dispute about a transaction covered by these terms?
Start by checking your transaction log in the account dashboard — it shows submitted amounts, timestamps, and processing status for Nagad and Bank Transfer activity. If the log does not resolve the question, contact support by live chat or email with your account details and transaction reference.